Safety guide

SASSA Scam Safety: Protect Your ID, Phone and Banking Details

Grant applicants are attractive targets for phishing and impersonation scams because the process involves identity, cellphone and payment information. A few verification habits can reduce the risk.

Last reviewed: 2026-09-20Source-led guide

Check the web address

Official SRD actions are provided through SASSA's official channels. Be cautious with domains that imitate government branding or add extra words around 'sassa.gov.za'.

Never hand over authentication secrets

  • Bank PINs.
  • Card PINs.
  • Online banking passwords.
  • One-time passwords or verification codes sent to your phone.

Use independently verified contact details

If a message tells you to call a number urgently, verify that number through SASSA's official website or the South African Government directory before sharing personal information.

Frequently asked questions

Does SASSA SRD require a cellphone number?

The official SRD portal says applicants should provide a mobile number where SASSA can reach them about the application.

Sources and verification

Dates, eligibility, funding and application rules can change. Re-check the provider or government source before applying.

Useful next steps