Account details

Change SASSA Phone Number: Safe Official Route

The cellphone number linked to an SRD application is important for communication and account actions. Use the official SRD instructions for any number-change process.

Last reviewed: 2026-09-20Source-led guide
Applicant updating a SASSA cellphone number and verifying an OTP

Before changing a number

  • Confirm you are on the official SASSA SRD domain.
  • Have the applicant's own identification details available.
  • Do not give an OTP to a third party offering to change the number for you.

If you lost access to the old number

Use SASSA's official help channels if the self-service route cannot be completed because you no longer control the old number.

Frequently asked questions

Can this site change the number for me?

No. We can explain the official process, but the account change itself must happen through SASSA's approved channel.

Sources and verification

Dates, eligibility, funding and application rules can change. Re-check the provider or government source before applying.

Useful next steps